Refund Policy
Nirvana Capital Ltd is committed to fair and transparent handling of refunds for our services and products. This policy outlines when and how refunds may be requested.
Restaurant Orders (Dining In & Takeout)
- If you are not satisfied with your order, please contact us as soon as possible. We may offer a replacement, credit, or refund depending on the situation.
- Refunds for cancelled orders may be processed if the cancellation is made within a reasonable time before preparation or delivery.
- Refunds will be processed using the same method of payment where possible.
IT Services
- Refund eligibility for IT services depends on the specific agreement or contract. Please refer to your service agreement or contact us to discuss.
- We will work with you to resolve any issues before processing a refund where appropriate.
Processing Time
Approved refunds are typically processed within a reasonable period (e.g. 5–10 business days). The time for the refund to appear in your account may depend on your bank or payment provider.
Contact Us
For refund requests or questions about this policy, please email us at info@nirvanacapitalltd.com or use our Contact page. We will respond and assist you as quickly as possible.
Policy Updates
We may update this refund policy from time to time. Changes will be posted on this page. Continued use of our services constitutes acceptance of any changes.